AI and the human touch: Finding the right balance in customer experience
[ITweb - South Africa] - 7/11/2025
The future of customer experience isn’t human or AI; it’s human plus AI, working together to create a faster, more intelligent and empathetic service, says Bruce von Maltitz, CEO of 1Stream.
... Article published by "ITweb" (South Africa), read more
For any information or claim on this article, see directly with the newspaper.
In South African newspapers
[Daily News (IOL)] - 2/11/2025
Teachers under fire due to Gauteng education funding cuts
Newsday reports that trade union Solidarity has warned that teachers will be significantly impacted by the Gauteng (…)
[SA Labour News] - 30/10/2025
[Cape Argus (IOL)] - 30/10/2025
Why the G20 Summit is crucial for Africa
The annual G20 Summit – an affair that often captures global attention, marked by high-stakes, diplomatic meetings (…)
[Brand South Africa] - 31/10/2025
Planning a trip to Zimbabwe? Here’s what South African travellers should know about using money across the (…)
[The South African] - 30/10/2025
