Maximise AI’s impact on CX with data-first approach
[ITweb - South Africa] - 4/09/2025
A deep-dive co-analysis of the customer’s existing environment, operational metrics and unstructured data sets forms the bedrock of Connect's AI deployment strategy, says Greg Jarvis, head of customer success at Connect SA.
... Article published by "ITweb" (South Africa), read more
For any information or claim on this article, see directly with the newspaper.
In South African newspapers
Eskom will conduct critical maintenance on its distribution network in parts of Gauteng, resulting in a power outage (…)
[The South African] - 31/08/2025
Cluttered shelf on the left: more organised on the right I live in a tiny one-bedroom flat, but you’d never guess (…)
[HuffPost] - 28/08/2025
Powerful data architecture that fuels business intelligence across enterprise
Keyrus implemented a centralised data lakehouse model for its client to harmonise disparate data sources, automate (…)
[ITweb] - 4/09/2025
The EFF in Gauteng says the appointments of some senior managers in the City of Tshwane are unlawful, including that (…)
[Sowetan Live] - 3/09/2025
