Lewensversekeraars oorweldig in kliënte-ervaring; lojaliteit bly ’n uitdaging

[Moneyweb - South Africa] - 18/07/2025

Navorsing deur die Universiteit van Pretoria wys dat talle Suid-Afrikaners tevrede is met hul lewensversekeraars. Prof. Adré Schreuder, hoof van klante-ervaring aan die universiteit, verduidelik wat dié hoë tevredenheid dryf.

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